Product: Air Berlin Customer Care Clear all filters (4 of 4 reviews match)
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Disgusting service from Air Berlin. Late arrival from Stockholm meant we missed our connection to Krakow. My husband is in a wheelchair. Nobody came to assist us except the man pushing the wheelchair. We had to find our own hotel for the night. We got a service...
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Anonymous
Jr in Orlando

I agree with the other poster - stay home if these type of flight delays are going to cause such problems. Inevitably, it is the passenger who searches out the help, not the ...

Anonymous
Smitty

You'd better stay home. You're in no condition to travel.

Product
Air Berlin Customer Care
#1035607
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We accept your above offer for refunding directly with 500 EURO per person, Suzanne and Jan Hedin Bank datas: [REDACTED] Bic ESSESESS Bank address SEB, 10640 Stockholm Jan Hedin, Fagatan 10, Ojersjo, Sweden janehedin@gmail.com abc abc abc abc abc abc abc abc abc abc...
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2.5
Product
Air Berlin Customer Care
I didn't like
  • Cancelled a flight without any reason or warning
#1022400
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I was denied entry to Europe due to negligence by Air Berlin airport staff at Chicago O'Hare International. Airport authorities at Air Berlin desk checked our passports and required documents before letting us board flight to Germany. No one informed us that since my...
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Anonymous
Anonymous

Look in the mirror. You and your wife are the ones responsible for this negligence. It is your responsibility to check whether a visa is required before going to another coun...

1.2
Product
Air Berlin Customer Care
#989931
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We were refused entry at the gate, nearly 20 minutes before departure.Not only we were mistreated and humiliated by people at the gate ('we don't care', 'as if we are special', 'we dont have to give you our names', 'we will call you security' when I tried to take their...
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lauren726
lauren726

We had the almost the same experience yesterday.I am still in shock.We had a flight on Air Berlin from Munich to Berlin with a connecting flight to Chicago. We checked in onli...

Anonymous
Anonymous

Re: 'Twenty minutes before an international flight is late. You were late. You knew, because you agreed to this when you bought the ticket at reduced price'I searched the webs...

Santa Teresa Di Riva, Sicily
Product
Air Berlin Customer Care
#897223
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